At Sure Cleaning, our entire company adheres to strict, high-quality management practises. As a result, we are able to provide our clients with a thorough and highly efficient cleaning service.
We use a three-tiered strategy to address your commercial cleaning needs, producing a high-quality, individualised service.
Dedicated Site Manager
Your site supervisor is your primary point of contact and is in charge of overseeing the daily operations of the personnel to maintain a consistently high level of service.
Manager of Customer Service
Your Customer Service Manager will be in charge of conducting routine site audits, ensuring that cleanliness standards are performed to a high level, and setting and achieving weekly priorities as a support system for the site supervisor.
Approachable and responsible
You can get help with cleaning and maintenance issues from your Site Supervisor and Customer Service Manager at any time, day or night. It's like having your own Building or Facility Manager without the high overhead!
Their main responsibility is to seamlessly integrate commercial cleaning employees into your facility so they may carry out your cleaning plan according to your specifications without causing any inconvenience to you. They will also follow up with you and provide continuing quality assurance and assistance.
Systems for Progressive Communications
An integrated management system for Sure Cleaning
We introduced an externally audited Integrated Management System (IMS) in 2014, making us one of the first service firms in New Zealand to do so. Our incredibly creative Integrated IMS is used throughout the company to efficiently and effectively manage workers, cooperate on assignments, and communicate with our clients, leading in a highly effective cleaning service that provides the highest level of responsibility.